CogByte

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Contact Information

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM

Saturday - Sunday: Closed

Frequently Asked Questions

Find answers to common questions about our services.

What industries do you serve?

We serve a wide range of industries including healthcare, finance, manufacturing, retail, education, and government. Our solutions are tailored to meet the specific needs of each industry.

How quickly can you respond to IT emergencies?

Our support team is available 24/7 for critical issues. For clients with support contracts, we guarantee response times based on the severity of the issue, with critical issues addressed within 1 hour.

Do you offer ongoing support for your solutions?

Yes, we offer various support and maintenance packages to ensure your systems continue to run smoothly after implementation. These can be customized based on your specific needs.

How do you ensure data security?

We implement industry-leading security practices including encryption, access controls, regular security audits, and compliance with relevant regulations such as GDPR, HIPAA, and PCI DSS.